FAQ

Any questions? We’ve got answers.

    • How accurate are the resulting captions?

      It all depends on the quality of the recording and sound. Typically, the accuracy is up to 98% for good recordings and 85% for average quality sound.

    • Can I try the product before purchasing?

      Of course. After registration and installation of the plugin for Premiere, you will receive a few minutes of free transcription to try out, at our expense.

    • Installation instructions

      After registration, you will be redirected to a page with installation instructions.

    • Which editing programs are supported?

      Currently Adobe Premiere, and After Effects in the near future.

    • I work at a company with multiple editors, can we all use the plugin at the same time?

      When purchasing, you have the option to add additional "seats". Each "seat" is one editing workstation (one computer).

    • I have a Mac

      It works on both Mac and Windows.

    • What is the difference between you and the competition?

      There are two main differences between us and the competition. Transcription quality in Polish and the working environment in Premiere, which is perfectly adapted to the needs of professional editors in their daily work.

    • Can I cancel the subscription at any time?

      Of course, we have no obligations.

    • Who should I contact to get support?

      Angelica, our customer service representative, will be happy to help you solve any problem. You can contact her through WhatsApp at the following number: https://wa.me/972559885513.

Any other questions? Contact us on WhatsApp:Click here.

Lets get started!